Support & FAQ's
For questions about your orders, our products or press inquiries, please contact:
hello@strawbystraw.com
+31 6 48 142 608
Frequently Asked Questions
About our service
Where do you ship?
For business owners, we shop in all countries within Europe. Shipping costs depend on each country. For requests outside Europe, please send an email to hello@strawbystraw.com
About our product
What is it made of?
Our straws are naturally grown wheat and rye straws. They're basically just the bottom of a cereal plant.
How do you make them?
After harvesting cereal plants for food, the remaining stalks are collected and handcut into drinking straws. The straws are cleaned with sterilising methods using hot water. No chemicals or bleach involved.
Are they suitable for all drinks?
These eco friendly straws are suitable for cold drinks, juices, water, lemonades, cocktails and more. But because of the narrow diameter that vary between 3 - 7 mm, drinking milkshakes and smoothies will be a lot harder through these straws. Therefore we would not recommend them for drinks with a thick structure.
Sustainability questions
What happens if your straws end up in the environment?
Our question to you would be: What happens if a plant ends up in the environment? These straws are fully natural, therefore not harmful.
How long does it take before the straws biodegrade?
That depends on environmental factors: wind, water, temperature and ground. As they are fully biodegradable and compostable without the need of industrial installations, they won't harm the nature but instead serve as nutrients.
Sales & Distribution
Can I be a distributor?
At this moment there is a waiting list of companies that want to distribute the straws. They are available as retail packs for webshops, but for wholesale (hospitality industry) please be patient as we receive daily emails from distributors.