Support & FAQs

 For questions about your orders, our products or press inquiries, please contact:

hello@strawbystraw.com

+31 6 48 142 608

 

FAQ's about our service

How do I order ex. VAT if my business is not located in the Netherlands?

Due to the new EU e-commerce rules it is not possible to buy products from webshops without paying VAT. Please send an email to hello@strawbystraw.com for further help.

What is the deliver time?

Netherlands, Belgium and Germany: 1-4 working days. For international deliveries, please contact hello@strawbystraw.com

Can I buy your sustainable straws from my wholesaler?

Yes! Straw by Straw is available at HANOS, Sligro, Bidfood and more. Check out the full list of point of sales here

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